1. Errors found in 2007 Fee Guide Update
2. How do I get started using ITRANS™ (Internet based electronic claims submissions)?
3. How do I delete or edit reserved time on the scheduler?
4. How do I retract an EDI claim?
5. How do I shut down my computer system properly?
6. How do I set up a supercode?
7. How do I update a code to the Master Fee Schedule? 
8. How do I deal with an account that has been sent to collections?
9. How do I reprint an insurance claim form?
10. How do I resubmit an EDI claim?
11. What do I need to run the ABELDent Videos 
12. How do I enter an NSF check? 
13. How do I enter a Write Off? 

1. The ABELDent Ontario 2007 GP Fee Update CD has been reported to have an error in the Official Description of the following code.

1. Open the Appointment Scheduler.
2. Hold down the key and right click anywhere in the area of the reserved time.
3. Click Delete Blocked Time on the menu.
4. Click Yes to delete the reserved time.       

1. Access the Appointment Scheduler.
2. Hold down the key and right click anywhere in the area of the reserved time.
3. Click Edit Blocked Time on the menu.
4. Make your changes in the Reservations dialog box.
5. Click OK.

• Removing Reserved Time
• Editing Reserved Time
• Blocking Regularly Unavailable Time

To access the Related Help Topics in ABELDent:

1. Select Index from the Help menu and click the Index tab.
2. In the blank field, enter the first word of the Related Help Topic.
3. Click the Down arrow until you find the topic.
4. Select the topic.
5. Click Display to open the topic.
6. To print a copy for future reference, click the print button at the top of the Help window.

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1. Open the patient's file.
2. Click the Treatment tab.
3. Right click anywhere in the Today's Services area.
4. Click on Forms.
5. Select Cancel (Retract) EDI Claim from the menu.
6. Click OK.

Related Help Topics

• Sending a Claim through for EDI
• Sending an EDI Claim through for a Past Date

1. Select Index from the Help menu and click the Index tab.
2. In the blank field, enter the first word of the Related Help Topic.
3. Click the Down arrow until you find the topic.
4. Select the topic.
5. Click Display to open the topic.
6. To print a copy for future reference, click the print button at the top of the Help window.

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1. Exit ABELDent by clicking on File, Exit.
2. Exit any other programs that you are running.
3. Click the Start button on the taskbar and click Shut Down.
4. Click on Shut Down the Computer? or select Shut Down from the dropdown list.
5. Click Yes or OK.
6. Your system may be set to power off automatically. Otherwise, when you see the message that it is safe to turn off your computer, power off the computer and all other hardware components such as the printer and screen.
   

If your equipment is plugged into a power bar, you may use the power bar On/Off switch once you see the message that it is safe to turn off your computer.

• Start Your Computer System
• Backing Up Your Data

1. Select Index from the Help menu and click the Index tab.
2. In the blank field, enter the first word of the Related Help Topic.
3. Click the Down arrow until you find the topic.
4. Select the topic.
5. Click Display to open the topic.
6. To print a copy for future reference, click the print button at the top of the Help window.

1. Click File, Update, Supercodes to access the Update Supercodes dialog box.
2. Enter the name of the new supercode in the Select a supercode from the list text box.If you choose to represent the supercode with a number, make sure the Master Fee Schedule does not contain a procedure code with the same number.
3. Select a procedure code from the drop-down list to add to the supercode - or - if you want to add/edit a procedure code on the Master Fee Schedule, double-click the button.
4. When you are asked if you wish to add the new supercode, click Yes.
5. Complete any of the other text boxes, only if you wish to override the defaults ABELDent uses to calculate the fee for this procedure code. ABELDent uses Percent of Above Fees and Percent of Regular Fee for calculating taxes and discounts.
6. Repeat Steps 3 and 5 until you have added all procedure codes needed for this supercode.
7. Click OK.

• Updating Supercodes
• Deleting a Supercode

To access the Related Help Topics in ABELDent:

1. Select Index from the Help menu and click the Index tab.
2. In the blank field, enter the first word of the Related Help Topic.
3. Click the Down arrow until you find the topic.
4. Select the topic.
5. Click Display to open the topic.
6. To print a copy for future reference, click the print button at the top of the Help window.

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1. Click File, Update, Master Fee Schedule to access the Master Fee Schedule Update dialog box.
2. Select the procedure code from the Codes list box.
3. Update information for the procedure code. If you are changing the fee, complete either the Responsibility Factor and the Normal Time Units text boxes if those factors are listed in your provincial fee guide or make sure those fields are set to zero and enter the fee in the Norm. Additional Fee text box.
4. Repeat Steps 2 and 3 for each procedure code you wish to update.
5. Click OK.
   

Related Help Topics

• Accessing the Master Fee Schedule
• Adding a Procedure Code to the Master Fee Schedule
• Deleting a Procedure Code from the Master Fee Schedule

To access the Related Help Topics in ABELDent:

1. Select Index from the Help menu and click the Index tab.
2. In the blank field, enter the first word of the Related Help Topic.
3. Click the Down arrow until you find the topic.
4. Select the topic.
5. Click Display to open the topic.
6. To print a copy for future reference, click the print button at the top of the Help window. 

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1. To set an account as In Collection:
2. Open the patient's file.
3. Click on the Financial tab.
4. Click the Setup button.
5. Click on In Collection.
6. Click OK.

When an account is set as In Collection, a warning message appears on Traveling
Slips, Aged Receivables - Patient reports, and in the Financial Status tab, Contact
Manager, and Payment Received dialog boxes.

• Entering a Write-off
• Entering NSF Information

To access the Related Help Topics in ABELDent:

1. Select Index from the Help menu and click the Index tab.
2. In the blank field, enter the first word of the Related Help Topic.
3. Click the Down arrow until you find the topic.
4. Select the topic.
5. Click Display to open the topic.
6. To print a copy for future reference, click the print button at the top of the Help window.

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How do I reprint an insurance claim form?

1. Open the patient's Financial tab.
2. Right-click on the financial item for which the patient requires an insurance form.
3. Select Receipt/ Insurance Form Printing.
4. Enter the reason for reprinting the insurance form.
5. Select Insurance Form from the menu.
6. Click the Yes button on the Insurance Form Printing dialog box.

Related Help Topics

• Resubmitting an Insurance Amount

1. Select Index from the Help menu and click the Index tab.
2. In the blank field, enter the first word of the Related Help Topic.
3. Click the Down arrow until you find the topic.
4. Select the topic.
5. Click Display to open the topic.
6. To print a copy for future reference, click the print button at the top of the Help window.

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1. Open the patient's Financial tab.
2. Right-click on the financial item you wish to submit.
3. Select Receipt/ Insurance Form Printing.
4. Enter the reason for resubmitting the claim.
5. Select EDI Transmission of Claim or Put Through EDI and Print Receipt from the menu.
6. Click the OK.

The last entry will show that you have transferred an amount previously owed by insurance to the patient's account.

• Retracting an EDI Claim

To access the Related Help Topics in ABELDent:

1. Select Index from the Help menu and click the Index tab.
2. In the blank field, enter the first word of the Related Help Topic.
3. Click the Down arrow until you find the topic.
4. Select the topic.
5. Click Display to open the topic.
6. To print a copy for future reference, click the print button at the top of the Help window.

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1. Open the patient's Financial tab.
2. Right click on the first procedure from the payment that is N.S.F.
3. Click NSF Check on the menu.
4. Enter the bank charges in the Bank Charge text box.
5. Enter a note in the Reference text box if you wish to augment the N.S.F. Chq transaction reference ABELDent uses for this type of modification.
6. Click OK.
7. Right click on each additional procedure payment that is NSF and select NSF Check from the menu. Do not enter another bank charge in the N.S.F. Payment window, simply click OK.
   

1. Open the patient's Financial tab.
2. Right click on the originating charge.
3. Click Writeoff on the menu.
4. Enter the amount of the charge you want to write off. This write off amount should match a charge displayed on the top half of the Write Off dialog box.
5. Enter a reference if required.
6. Click OK.
7. Complete steps 2 through 6 for each additional originating charge you wish to write off.
   

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