Dental practices are increasingly incorporating Artificial Intelligence (AI) tools and technologies into their daily workflows. AI-based tools have immense possibilities for helping practices operate more efficiently while improving the overall patient experience.
One example is AI-based voice-to-text technology that creates hands-free structured clinical notes based on your clinical conversations. AI-based technologies also involve a certain amount of risk that must be accounted for. While some tools have a higher amount of risk associated with them compared to others, being fully aware of all the benefits and ramifications of using these tools in your practice can help you not only use them as safely as possible, but also more efficiently.
For instance, using Scribe software is relatively low risk. End-to-end encryption ensures Patient Health Information (PHI) is protected and can be a useful tool for keeping detailed clinical records for each patient. That being said, there is always a chance that the AI voice-to-text tool could mishear or wrongly transcribe a word or sentence, which could result in inaccuracies. To ensure your team properly utilizes Scribe technology, you must ensure that you double-check your AI-generated notes before approving and/or signing off on them to prevent inaccuracies in your clinical records.
How ABELDent Is Bringing AI-Based Tools Into Everyday Workflows
Artificial Intelligence (AI) is reshaping certain processes and daily workflows in dental practice management, and here at ABELDent, our team is working hard to implement features to help dental practices take full advantage of this evolving technology. Our Product Development Roadmap outlines how upcoming AI‑driven tools will streamline daily workflows, elevate diagnostic accuracy, and strengthen patient engagement – all grounded in real‑world feedback from dental teams.
To learn more about our recently added and upcoming AI-based tools and integrations, read on.
ABELDent Scribe: Smarter Clinical Documentation
Clinical documentation is essential but time‑consuming. ABELDent Scribe aims to reduce administrative burden by using AI to assist with charting and note‑taking. This allows clinicians to focus more on direct patient interaction and care while maintaining accurate, consistent records. This AI-fueled tool is available as a part of ABELDent PCS (Patient & Cloud Services). If you want to use ABELDent Scribe to simplify clinical notetaking, contact our team today!
AI Radiograph Analysis: Assisting with Diagnostic Confidence
Radiograph interpretation is a critical part of dental diagnostics. ABELDent’s direct integration with Diagnocat helps support clinicians by identifying potential areas of concern and improving diagnostic accuracy. While AI will never replace clinical judgment, it can serve as a second set of eyes while saving time.
AI Reception: Reducing Missed Calls and Improving Access
Missed calls often translate into missed appointments and lost revenue. SellCell, a Smartphone-reselling company, compiled statistics on voicemail behaviours among Smartphone users, and the numbers pointed out that only 20% of Smartphone users leave voicemails. While this figure does not directly reflect calls made to dental offices, the statistics show a sharp drop-off in voicemail use compared to outgoing calls. This suggests that a large majority of patients who call your office, including both prospective and current patients, are probably not leaving a voicemail message. Having an AI Reception tool working when your team is not at the office ensures that your team doesn’t miss opportunities to satisfy patients. This technology is especially useful on weekends and holidays, when your team is not in-office but patients are free to arrange their dental needs.
ABELDent’s AI Reception initiative focuses on self‑booking and automated communication to ensure patients can contact your practice anytime. This not only improves accessibility for your patients but also reduces the front‐desk workload, allowing your team to finish tasks without interruptions.
Secure API Access: Expanding Integration Possibilities
Modern practices rely on multiple digital tools for daily workflows – imaging software, patient communication software, and more. ABELDent’s commitment to secure API access enables you to use select third‑party solutions safely, without leaving your data vulnerable to existing and emerging cyber-threats.
Your Feedback Shapes the Future
Our roadmap is still actively evolving – it is being shaped by the needs and challenges of dental professionals. By reviewing the roadmap and sharing feedback with our team, practices help guide the development of tools that truly support day‑to‑day operations and long‑term growth.
Catch Us at Pacific Dental Conference (PDC) 2026!
ABELDent is excited to be exhibiting at PDC 2026 in Vancouver! Visit us on the show floor at Booth 1050 to explore the latest version of our dental practice management software, ABELDent Cloud (Version 15).
Come meet our team, see what’s new, and experience how ABELDent can elevate your practice in 2026 and beyond. We look forward to connecting with you at the conference!
