Illustrated split-screen patient communication scene in a blue monochromatic style. On the left, a patient with a minimalist blank face sits in a chair using a smartphone. On the right, a dental office receptionist with a headset and button-up shirt works at a computer. Chat message icons connect both sides through a cloud-based messaging symbol above, representing secure patient-to-practice communication and cloud-connected appointment coordination.Provide your feedback on BizChat

ABELDent Patient & Cloud Services

Dental Patient Communication Software that’s custom-built for ABELDent 

Automate appointment management. Empower patients with self-booking and customized online forms. Communicate with your patients using their preferred method. Just a few of the reasons dental teams love using the suite of communication tools built specifically for ABELDent Cloud and Local Plus.

Integrated Patient Communication Tools for Dental Practices

ABELDent PCS (Patient & Cloud Services) helps dental practices simplify routine patient communication, reduce manual follow-up, and give patients more convenient ways to connect with your office. 

Empower your team with one intuitive workflow to:

  • Coordinate bookings, confirmations, and reminders
  • Create and compile patient documents
  • Automate post-appointment admin like statements and payments
  • Improve patient outreach via texting

Help Patients Book and Connect

Make it easier for patients to interact with your practice before, between, and after appointments. 

Patient Self-Booking
An illustrated 5-day workweek calendar with a checkmark in the middle of it. A tooth with sparkles inside of an icon with a curved over top is in the bottom right corner. The image represents dental recalls.

Delight your patients with the option to request appointments online at their convenience. Your practice always retains confirmation control.

Watch our video here!

Secure Online Forms
Blue-and-white illustration of a secure online form displayed on a computer screen, accompanied by a shield with a padlock and a checkmark badge. The form includes user information fields and a submit button, representing secure digital patient forms and protected data collection.

Collect health histories, intake forms, consents, and custom forms online. Submitted forms are stored securely, directly in patient charts.

Watch our video here!

Broadcast Messaging
An illustration-style image depicting a megaphone with a text bubble coming out of it signifying a broadcast message. The message leads to three contacts with response speech bubbles, indicating they are responding.

Send updates, announcements, and reminders to selected groups of patients.

Watch our video here!

Reduce Administrative Work

Automate routine communication tasks so your team can spend less time on repetitive follow-up and more time supporting patients.

Automated Appointment Messages
Blue-and-white illustration of an automated appointment reminder system, showing a gear-shaped clock icon beside a smartphone with a message notification, connected by circular automation arrows and representing scheduled patient messaging.

Send email and text reminders so patients can conveniently confirm upcoming appointments with minimal effort.

Watch our video here!

Two-Way
Texting
An icon-based image showing a back and forth text conversation

Exchange text messages with patients from within the ABELDent communication workflow for quick and situational messaging.

Watch our video here!

On-Demand
Email
Blue-and-white illustration of an on-demand email system featuring an email message emerging from an open envelope, with a clock icon and a send icon nearby. The graphic represents creating and sending emails when needed for patient communication and outreach.

Maintain patient privacy by sending individual patient emails with specific follow-up or information requests.

Watch our video here!

Keep Your Schedule Full

Use targeted patient outreach to fill openings, follow up on unscheduled treatment, and keep patients connected to ongoing care.

Short-Notice Booking and Messaging
Blue-and-white illustration of a short-notice booking system featuring an hourglass beside a desktop calendar with a highlighted appointment date and confirmation checkmark. The graphic represents filling last-minute appointment openings and quickly booking available time slots.

Notify selected patients when appointment openings become available due to cancellations or schedule changes.

Watch our video here!

Unscheduled Appointment Messaging
Simple blue-and-white illustration of a treatment tracking checklist on a clipboard. The checklist shows treatment progress with completed and pending steps, alongside a magnifying glass examining a tooth icon. The design uses clean 2D shapes, soft blue gradients, and a rounded background to represent monitoring and tracking dental treatment progress.

Prompt patients with pending treatment to book recommended treatment that has not yet been scheduled.

Watch our video here!

Recall and Re-Engagement Messaging
Simple illustration of a patient records folder with a tooth symbol on the front and a clipboard beside it. The design uses clean blue-and-white colours, minimal 2D shapes, and a soft rounded background to represent centralized patient records.

Encourage patients who are overdue for hygiene treatment to return for routine appointments and preventive care.

Watch our video here!

Simplify Billing and Collections

Give patients convenient digital options for receiving statements and completing payments.

Digital
Statements
Blue-and-white illustration of an emailable patient statement, showing a billing statement with dollar symbols emerging from an open envelope, alongside send and email icons. The graphic represents securely delivering account statements and billing information by email.

Email patients their statements for paperless filing.

Secure Online
Payments
Blue-and-white illustration of a secure online payment, showing a payment card with a checkmark badge beside a shield and padlock icon to represent protected payment processing.

Expand payment method options for the utmost patient flexibility and convenience.

Connected Communication Workflow
Front desk team member at a computer sending an email, text message, and online form to a patient who is using a smartphone, shown with connected communication icons and arrows.

Keep billing-related communication connected to the ABELDent patient workflow for easy retrieval and review.

Built for ABELDent

ABELDent PCS (Patient & Cloud Services) is designed for ABELDent users, helping your practice manage patient communication securely within one completely connected communication platform.

ABELDent PCS Integrated Solution vs.
Standalone Patient Communication Software

Practice NeedStandalone Patient Communication Software ABELDent PCS Integrated Solution
Online Forms Separate form management Forms stored directly in patient charts 
Scheduling Often managed separately with add-on modules Works within ABELDent 
Communication Relies on fragmented toolsTexting, email, reminders, statements, and payments in one place 
Efficiency More logins and workflows Fewer systems to manage 
Compatibility Generic, multi-platform tools and devicesDesigned for ABELDent users 
ReliabilitySecondary troubleshooting ContactOne-stop ABELDent service and support 

Frequently Asked Questions About ABELDent PCS

What is ABELDent PCS?

ABELDent PCS (Patient & Cloud Services) is ABELDent’s own built-in patient communication system that helps dental practices automate reminders, confirmations, forms, texting, online booking, statements, payments, and other routine patient communication tasks.

Is ABELDent PCS integrated with ABELDent?

Yes. ABELDent Patient & Cloud Services is specifically designed for ABELDent version 15 (Cloud and Local Plus), helping practices manage communication within their ABELDent workflow.

Can patients book appointments online?

Yes. Patient Self-Booking lets patients book or request appointments online at their convenience.

Can patients complete forms online?

Yes. Patients can complete secure, customizable online forms, including intake forms, health history forms, consent forms, and other forms required by the practice.

Do completed online forms go into patient charts in ABELDent?

Yes. Submitted online forms go directly into patient charts, helping reduce manual entry and keeping patient information organized.

Does ABELDent support appointment reminders and confirmations?

Yes. Practices can send automated appointment reminders and confirmations by email and text message.

Can our office text patients using ABELDent PCS?

Yes. Two-Way Texting allows the practice to exchange text messages with patients as part of the ABELDent communication workflow.

What is Short-Notice Messaging?

Short-Notice Messaging is a feature in ABELDent PCS that helps practices notify selected patients when appointment openings become available due to cancellations or schedule changes.

Can ABELDent remind patients about unscheduled treatment?

Yes. Unscheduled Appointment Messaging can remind patients to book recommended treatment that has not yet been scheduled.

Can ABELDent send patient statements and accept online payments?

Yes. Practices can email statements and offer secure online payment options to patients.

Ready to Simplify Patient Communication?

See how ABELDent Patient & Cloud Services (PCS) helps your team automate reminders, forms, texting, booking, statements, payments, and more from one integrated workflow.

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