Think back to when you first decided to you wanted to be a dentist and how you felt when you discovered what education and training was going to be necessary. And, with the rapid pace of change in dentistry today, no doubt you feel the need to continue learning just to keep pace!
Why do I mention this when it may seem so obvious? To urge you to also consider your team’s training needs the benefits you can accrue for your practice by meeting them.
As the CEO of my own team, I can attest to the value of a properly trained staff and how it can improve productivity and employee satisfaction. Other companies have enjoyed the same results.
Yet, despite the validated benefits, it is often tempting to reduce training time in order to cut costs.
Yes training is an investment in time and money but let’s look at the two types of training dental offices can take advantage of and that will pay huge dividends down the road.
First, there is the training necessary for effective individual staff roles. Team members need to know what the expectations are, how to effectively perform their required daily tasks and what skill development is necessary for future improvement/career growth.
Second (and what is naturally dear to my heart), is training that ensures practice management software is used as effectively as possible in the dental practice. Regardless of what system you are using, here are just some of the reasons to arrange software training for your staff:
In summary, proper training is essential for your staff to reach full potential and capitalize on the full potential of your dental software. So book your next training session – not just a one-time thing – staff training is a long-term investment!
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