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Establishing and Monitoring Key Objectives for Dental Practice Success (Part 3 of 3)

Establishing and Monitoring Key Objectives for Dental Practice Success (Part 3 of 3)

In Part 1 of this series, the concept of Practice Management by Objectives (PMBO) was introduced. The first two objectives of the methodology were outlined; achieving financial targets and increasing hygiene and treatment plan acceptance. Objectives 3 and 4, growing/retaining your patient base and advancing your scheduling were covered in Part 2 of this series. -

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Establishing and Monitoring Key Objectives for Dental Practice Success (Part 2 of 3)

Establishing and Monitoring Key Objectives for Dental Practice Success (Part 2 of 3)

In Part 1 of this series, the concept of Practice Management by Objectives (PMBO) was introduced and the first two objectives of the methodology were outlined.  Part 2 of this series follows with Objectives 3 and 4.    OBJECTIVE 3: GROW AND RETAIN A LOYAL PATIENT BASE  For sustained practice growth, it is important to both attract new patients to -

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Establishing and Monitoring Key Objectives for Dental Practice Success (Part 1 of 3)

Establishing and Monitoring Key Objectives for Dental Practice Success (Part 1 of 3)

Management by Objectives (MBO), is a well-established method for setting business goals, monitoring performance and achieving desired results.  Developed by Peter Drucker decades ago, even today it is still very much in use by businesses.  As your dental practice is a business, there is no reason why you cannot benefit from MBO’s guiding principles as well.  This blog presents a modified version of MBO specifically for dentistry, which we will correspondingly refer to -

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Take a Closer Look at your Dental Practice Practices

Take a Closer Look at your Dental Practice Practices

“Another last-minute cancellation… why does this keep happening?” “I wonder how other dental practices promote preventive treatment.” “What are the chances that patient will call back?” A recent conversation with a Dental Office Manager revealed a few nagging complaints she regularly overhears from her staff. We were discussing common day-to-day frustrations in running a patient-reliant -

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Satisfied Patients Make Everybody Happy

Satisfied Patients Make Everybody Happy

A few common denominators propel the success of every business: Developing and sticking to a meaningful Unique Value Proposition; Having the right people focus on the right things at the right time; Delivering a customer experience, product or service that is consistent, sustainable and of the highest possible quality. These are just three basic principles -

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Getting Down to Business: Boost Your Dental Practice Financials

Getting Down to Business: Boost Your Dental Practice Financials

I have written in this space about the importance of managing the performance of your dental practice through analysis of cold, hard empirical data. Facts rule. Numbers don’t lie. At the end of the day, after you have demonstrated clinical excellence, professional achievement and patient satisfaction, the success of your business comes down to financial -

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Zettabytes… and counting

Zettabytes… and counting

The concept of Big Data is not big news. We’ve all by now embraced the term to describe the sheer volume of information that accumulates through electronic record-keeping. Corporate America is investing heavily in digital transformation; many organizations are already skillfully analyzing their data and applying their findings to better understand their customers, attract new -

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