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Improving Your Practice’s Patient Communication with ABELDent: A Comprehensive Guide
Improving Your Practice’s Patient Communication with ABELDent: A Comprehensive Guide

It has always been essential to communicate effectively with your patients. However, these days, patients expect modern forms of communication, not the phone calls they once would have. ABELDent Patient Communication (PCS) provides easy, secure, and convenient options for improved daily communication with patients. ABELDent PCS not only provides options for texting and emailing patients but extends to self-booking and online forms, saving your team and your patient's time. ABELDent PCS is built directly into ABELDent Cloud and ABELDent Local+. In this blog post, we cover some of the main features ABELDent PCS brings to the table. Watch our video on ABELDent PCS to get the details on our communication system!

ABELDent’s 2023 Year In Review
ABELDent’s 2023 Year In Review

With 2023 coming to a close, we want to take the chance to thank ABELDent users for the continued support and trust as your dental software provider. Throughout the year, we were dedicated to enhancing our mainstream ABELDent products with new features and enhancements designed to help you streamline the operation of your dental practice.

A Guide to Patient Communication Software 
A Guide to Patient Communication Software 

Effective patient communication is critical to a successful practice. Improving patient communication methods can increase patient retention, strengthen office-patient relationships, boost your practice's reputation, and improve practice performance. While there are many patient communication options available to dental practices, it is important that you choose communication software that best meets your practice needs. Join us as we dive into the various aspects of patient communication solutions to keep in mind when shopping around, and learn more about ABELDent's Patient Communication System.

Three Tips to try for Minimizing Patient No Shows
Three Tips to try for Minimizing Patient No Shows

Harnessing software that provides time-saving benefits, such as ABELDent, can help you easily send multiple patient reminders with a click of a button.

Why ABELDent Is Your One-Stop-Solution For All Of Your Practice Management Needs
Why ABELDent Is Your One-Stop-Solution For All Of Your Practice Management Needs

How much does your current dental software allow you to do? Does your current software provide you with all the tools you need to manage your practice? How many different programs does your practice use daily? These are some burning questions fuelling the growing number of offices switching to practice management platforms that provide more tools. Whether it is because of the simplicity of automatic updates, or the surety of meeting compliance standards, many practices are moving to modern, comprehensive solutions like ABELDent CS/LS+.

Get Ahead of Outstanding Treatment
Get Ahead of Outstanding Treatment

Have some of your patients fallen behind on treatment in the past two years? COVID-19’s impact stretches beyond a health crisis, causing job losses and lay-offs worldwide, especially in 2020. Perhaps some of your patients are just now getting back on their feet but have not had a chance to think about getting their routine cleaning at your office. Possibly, some of your patients have been apprehensive about coming in due to health risks, such as immunocompromised patients, elderly patients, or individuals with heightened anxiety. Despite the possible reasons that patients have fallen behind on treatment, one major question stands: does your office have an efficient method for contacting patients who have outstanding treatment? Learn about APC, our communication system, and how it can help you get patients back in your office, and get ahead of outstanding treatment.­­ 

Managing Patient Treatment with ABELDent
Managing Patient Treatment with ABELDent

It can be a challenge to convince some patients of the importance of their oral hygiene. Oftentimes, patients do not realize how important regular cleanings are until they are facing issues such as decay, potential extractions, and endodontic treatments.

5 Ways Patient Communication is Enhanced in ABELDent CS and LS+
5 Ways Patient Communication is Enhanced in ABELDent CS and LS+

blog post is an overview of the highlighted features that ABELDent users find most helpful when using our software. Watch our video to see these functionalities in-action and learn just how much simpler your office’s communication with patients can be. 

3 Ways Using Video Tools Benefit Your Practice
3 Ways Using Video Tools Benefit Your Practice

Has your dental practice made any videos in the past? Do you currently record videos for patients, or does your office have a YouTube channel? Even posting videos on platforms such as Instagram, Facebook, or TikTok can be effective in building an online presence. Whether your practice posts videos or not, it is helpful to know the potential impact videos can have on both your dental office and your patients. Understanding the outcomes that may come from creating a few videos is the first step in deciding whether or not to produce some video content, and also deciding whether it is worth it for your office, or not. In this blog post, we are going to cover some of the ways you can use videos as a dental clinic.

Strategies To Get Patients Back In Your Office For Routine Appointments
Strategies To Get Patients Back In Your Office For Routine Appointments

The dental industry has undoubtedly been negatively impacted by the pandemic’s ripple effects worldwide. Oral healthcare was quickly identified as a risk due to the nature of the virus transmission, as well as the use of aerosols in many dental treatments. Dental providers have adapted and implemented many new processes to keep patients and dental teams optimally safe from the virus. In this blog, learn 5 strategies for getting patients back in your chairs for routine appointments to get your office back on track.

Guiding Your Patients: How To Minimize Disinformation From Online Sources
Guiding Your Patients: How To Minimize Disinformation From Online Sources

One of the crucial roles of a healthcare provider is to ensure patient understanding, whether by dissipating false information for patients, or educating and explaining topics to patients. As of 2021, we are growing increasingly reliant on social media platforms and various websites. While our growing connectedness via the Internet fosters an age of understanding, there are also more opportunities for spreading disinformation. Some statistics, tricks, tips, or other forms of media that may initially be harmless can be altered, or flat-out harmful practices can be shared.

3 Tips for Dental Receptionists in 2021
3 Tips for Dental Receptionists in 2021

The role of the dental receptionist is a complicated one, and it differs from office-to-office. There are varied job descriptions, tasks, and duties established by each practice. Something consistent, however, is that dental receptionists are always on the "front lines" in a practice. Fielding patient and team inquiries, managing patient issues, and keeping all records organized are just some of the tasks receptionist's handle. For many prospective patients, receptionists and front-desk workers are the face of the practice.

Scaling Back and Preparing for What is Ahead
Scaling Back and Preparing for What is Ahead

The end of 2020 and the beginning of 2021 has been a difficult time for everyone with COVID-19 cases steadily rising throughout December and January. With lockdown continuing in various areas, we are turning our focus back to making the most of your practice’s downtime and preparing for the future influx of patients.

Why Should You Use Patient-Facing Features in Your Practice?
Why Should You Use Patient-Facing Features in Your Practice?

Practices are incorporating patient-facing solutions because patients can easily interact with dental providers or access resources online. Patient-facing systems are accessible, simple solutions that prove useful for a variety of reasons. For instance, the touchless aspect of online solutions eliminates face-to-face interactions, and by extension, minimizes health concerns caused by COVID-19.

Video Tutorial: Securely Send Touchless Health History Forms to Patients
Video Tutorial: Securely Send Touchless Health History Forms to Patients

Much like our previous video, our new tutorial shows you a new ABELDent CS/LS+ feature that allows you to send touch-free health history forms to patients. Not only does this easy feature help your practice save paper for hundreds of patients, but it also saves time. Once the patient finishes their health history form, they can submit the form which goes directly into their electronic patient chart.

How to Send Hands-Free Questionnaires to Your Patients in Seconds
How to Send Hands-Free Questionnaires to Your Patients in Seconds

Whether your practice is fully paperless or not, pre-screening can take up a significant amount of time over the phone or in-person. ABELDent’s new feature gives providers the option to send COVID-19 pre-screening forms to patients before they even step foot in the clinic, saving your team time and preventing paper forms.

Mental Health’s Relationship to Oral Health
Mental Health’s Relationship to Oral Health

How do mental health and oral health influence one another? In today’s blog, we explore the connection that oral health and mental health have with one another and provide some resources that provide further insight into the relationship between the two. This blog references various studies from multiple researchers and serves only to be a general outline.

Do You Use Social Media to Encourage Ongoing Healthy Habits for Patients?
Do You Use Social Media to Encourage Ongoing Healthy Habits for Patients?

Some, maybe even most individuals that come to your office are very motivated when it comes to keeping up their oral hygiene routine. For most offices, however, there are a few patients that struggle to allocate time for the necessary hygiene practices that prevent oral disease. Can you do more to ensure your patients are sticking to proper oral health habits in-between visits? In this week’s blog, we are going over some approaches that your office can take that may help prevent your patients from falling back into old habits.

The Quickest And Easiest Way to Update Multiple Patient Records With ABELDent
The Quickest And Easiest Way to Update Multiple Patient Records With ABELDent

It is critical to keep your patient’s contact information up-to-date, especially since we are heavily reliant on virtual forms of communication that allow coordination from a distance. It can certainly be difficult to keep certain patients or families’ contacts updated, but it is important for your team to always make an effort to make sure contact records are accurate.

How Your Dental Practice Management Software Helps You Reopen
How Your Dental Practice Management Software Helps You Reopen

Things are rapidly changing in the world of dentistry. There have been multiple changes over the last few months in terms of how care can be provided to patients. With various provinces across Canada in different states of ‘reopening’, we think it is important to discuss dental providers’ options.

How to use Microsoft Teams in Your Dental Practice
How to use Microsoft Teams in Your Dental Practice

Dental professionals have remained flexible, adaptable, and innovative in recent months in the wake of a global health crisis. Many offices have opted for virtual conferencing to maintain communications with their patients, while others have utilized social media and their website to facilitate conversations via the web.

Communicate With Your Patient Base Effectively as Ontario Reopens
Communicate With Your Patient Base Effectively as Ontario Reopens

Last week, we spoke about the challenges associated with reopening your practice, including limited PPE, spacing apart appointments which result in delays, and new changes that are necessary, such as removing toys or magazines from your waiting room. There is a lot to do when it comes to reopening, and communicating your details with your -

3 Reasons an Oral Health Blog Boosts Your Practice
3 Reasons an Oral Health Blog Boosts Your Practice

Health professionals are preparing to reopen to the public, presenting an excellent opportunity for creating informational materials. As you reopen your practice, educating patients on the measures you and your team are taking to ensure everyone’s safety will encourage your patients to come in, as well as dismiss any misinformation that they may have regarding -

Virtual Tools to Keep Up Patient Relations
Virtual Tools to Keep Up Patient Relations

The last few months have marked a period of adjustment worldwide. Some industries are adapting to the circumstances by finding ways to work remotely and limiting social contact. Many professions, like dentistry, share a very different story, wherein most work cannot be done as it requires physical contact. While attending to dental emergencies are essential, -

Why Invest Your Extra Time in Treatment Planning (Teledentistry Part 2)
Why Invest Your Extra Time in Treatment Planning (Teledentistry Part 2)

Case management accounts for a substantial portion of a dental professional’s career. Prescribing treatment to your patients takes time and care, as well as planning ahead for complex procedures. As discussed in previous blog posts, you can use your extra time to keep up with a number of essential business functions such as training your -

Why Dentists Are Turning to Teledentistry During COVID-19 (Teledentistry Part 1)
Why Dentists Are Turning to Teledentistry During COVID-19 (Teledentistry Part 1)

Dentists worldwide are utilizing various technologies which help facilitate teledentistry during this health crisis. Resources cite that although providers can only do limited exams and treatment planning or virtual consultations, teledentistry maintains patient relations, which is a vital aspect of owning a practice. Teledentistry also provides a way for dentists to work during the worldwide -

3 New Year’s Resolutions Every Dental Clinic Should Make
3 New Year’s Resolutions Every Dental Clinic Should Make

With 2019 almost over, many of us are looking back on the past year and thinking about what we are proud of – and what we wish we had done differently.  I always find the end of year holidays a perfect time for reflection. With everything slowing down, and with time away from work giving -

5 Ways to Make Your Clinic More Child-Friendly
5 Ways to Make Your Clinic More Child-Friendly

Of all the different kinds of patients that a dental clinic serves, perhaps none are as precious as children. This is true in terms of the opportunity for early intervention and the value these patients can bring to a clinic.  Because appealing to children is also a great way to appeal to their parents, there -

Appointment Scheduling: The Key to Dental Office Productivity
Appointment Scheduling: The Key to Dental Office Productivity

I recently wrote two blogs that highlight specific practice management software features and how to evaluate them for your practice. First, I talked about the importance of having a robust financial ledger system for efficiently managing transactions. Second, I reviewed the need to efficiently identify and manage outstanding treatment that leads to increased productivity and -

Why They Stay and Why They Go: A Guide to Keeping Patients
Why They Stay and Why They Go: A Guide to Keeping Patients

It’s a situation most dentists can unfortunately relate to: a patient who has been coming to you for years calls to cancel their upcoming appointment or doesn’t show up for it at all. At first you think it’s just a scheduling issue, but then you find out they’ve transferred to another dentist a few blocks -

Automated Patient Communication Systems Are All The Rage: How To Find The Right One
Automated Patient Communication Systems Are All The Rage: How To Find The Right One

For good reason, there’s been a recent explosion in the number of dental practices that are using automated patient communication solutions. In short, they save administration time and help boost revenue by sending customized patient messages in a batch via email, text or voicemail. Common messages include appointment notifications, appointment confirmation requests and outstanding treatment -

Treating Dental Patients with Special Needs
Treating Dental Patients with Special Needs

Everyone deserves the best possible quality of dental care. If you want your dental clinic to be a place that welcomes all people, it is important to be proactive in your approach to care for one particular segment of the population: people with special needs. As was recently noted in a paper from the National -