How much does your current dental software allow you to do? Does your current software provide you with all the tools you need to manage your practice? How many different programs does your practice use daily? These are some burning questions fuelling the growing number of offices switching to practice management platforms that provide more tools. Whether it is because of the simplicity of automatic updates, or the surety of meeting compliance standards, many practices are moving to modern, comprehensive solutions like ABELDent CS/LS+.
Have some of your patients fallen behind on treatment in the past two years? COVID-19’s impact stretches beyond a health crisis, causing job losses and lay-offs worldwide, especially in 2020. Perhaps some of your patients are just now getting back on their feet but have not had a chance to think about getting their routine cleaning at your office. Possibly, some of your patients have been apprehensive about coming in due to health risks, such as immunocompromised patients, elderly patients, or individuals with heightened anxiety. Despite the possible reasons that patients have fallen behind on treatment, one major question stands: does your office have an efficient method for contacting patients who have outstanding treatment? Learn about APC, our communication system, and how it can help you get patients back in your office, and get ahead of outstanding treatment.
It can be a challenge to convince some patients of the importance of their oral hygiene. Oftentimes, patients do not realize how important regular cleanings are until they are facing issues such as decay, potential extractions, and endodontic treatments.
A comprehensive charting system is a necessity for your office. While most practice management systems offer the same range of charting mechanisms, ABELDent offers simplified systems for clinical charting such as templated clinical chart notes for quick and easy record-keeping with no compromises. These fast templated notes mean your team spends more time focusing on providing top-quality treatment without sacrificing detailed records. Other benefits much like templated clinical notes are what makes ABELDent such a useful tool for dental professionals.
How many different software platforms does your dental practice use daily? Dental offices have a growing number of technologies available to meet practice specific practice needs. Some practices use more of these than others, trying to get the most benefit from each. This approach can sometimes get complicated. For instance, if one or more of the solutions have difficulties, it can lead to having to spend time on the phone with multiple companies while at the same time trying to work through the issues created in the office. Most of all, having many different types of software can result in new problems when one of the solutions is updated without a corresponding change in other software. A more comprehensive dental software can help to minimize these issues, and often save you money at the same time.
Physicians and scientists are finding dramatically higher rates of depression and anxiety due to COVID-19's impact on our social lives, work lives, and overall wellbeing. Taking your own personal wellness into account not only benefits your mental and physical health, but also enables you to be more effective in the office. Furthermore, you may find that you provide better quality care to your patients when you make your wellbeing a priority. In this blog post, we want to highlight some techniques you and your team can use to check-in with your wellness and make settling back into routines easier this season.
The dental industry has undoubtedly been negatively impacted by the pandemic’s ripple effects worldwide. Oral healthcare was quickly identified as a risk due to the nature of the virus transmission, as well as the use of aerosols in many dental treatments. Dental providers have adapted and implemented many new processes to keep patients and dental teams optimally safe from the virus. In this blog, learn 5 strategies for getting patients back in your chairs for routine appointments to get your office back on track.
How do you improve morale when hard times hit? Whether your dental assistants or reception team are leaving a first impression, or you are treating a long-time patient, patient acquisition and retention comes down to the quality of care provided. Providing quality care to patients involves multiple factors, one of which is having a positive team. Your patients are more likely to be comfortable with someone who has a happy presence in the operatory.
The role of the dental receptionist is a complicated one, and it differs from office-to-office. There are varied job descriptions, tasks, and duties established by each practice. Something consistent, however, is that dental receptionists are always on the "front lines" in a practice. Fielding patient and team inquiries, managing patient issues, and keeping all records organized are just some of the tasks receptionist's handle. For many prospective patients, receptionists and front-desk workers are the face of the practice.
How well is your website contributing to your practice goals? Is there someone in your practice gathering information and taking action to improve your web presence? Who in your office has time to check data analytics? How would it benefit your dental practice?
Much like our previous video, our new tutorial shows you a new ABELDent CS/LS+ feature that allows you to send touch-free health history forms to patients. Not only does this easy feature help your practice save paper for hundreds of patients, but it also saves time. Once the patient finishes their health history form, they can submit the form which goes directly into their electronic patient chart.
September is a time of year full of changes, some of which can be a source of stress for you or your family members as kids go back to school and families transition into new routines that can add uncertainty and stress at the best of times.
Running a dental practice is far from formulaic. Patient needs vary from person to person, which sometimes presents barriers. Language barriers, for example, are common issues that dental teams need to address for a portion of patients. Ensuring that you have the necessary tools and resources to communicate with your patients effectively is crucial. Having solutions prepared ahead of time limits stress for both parties and allows for a more rewarding experience for both your team and your patients.
In March 2020, popular review websites, including Google and Yelp, temporarily disabled business reviews to avoid misconceptions and bad reviews due to COVID-19 spreading in North America. While this measure did not last long, it reinforced the impact that public reviews have on small businesses such as dental practices.
Tracking finances can be tedious sometimes, but having the right practice management system in place may alleviate some of the stress. In our new video, we address some common issues that can impact the entry of bulk insurance payments.
Business decisions are a part of daily life for dental professionals. Whether you are a provider and owner, or you have a different role in a practice, you have an impact on and are impacted by the practice’s business decisions.
In past blog posts, we pointed out the power in maintaining a positive work environment in your dental practice. This week, we want to revisit this conversation from a different angle to discuss the impact that fostering a positive attitude in your practice has on your team and your patients.
A month ago, our team posted our first video to our new video tutorial series. If you missed the video, you can see it here. The first tutorial covered ABELDent’s clinical sidebar, which is a feature included in the new updated version of the software. Our video tutorials show you how you can use these new features everyday in your office -
Last week’s blog post addressed the downtime caused by the COVID-19 crisis and the ways that dentists can keep themselves preoccupied, even though all routine services are postponed. In the blog post, we encourage dental professionals to utilize online classes now that they have some more time to benefit from additional learning. In line with this theme, -
In light of recent events, with Ontario ordering the shutdown of nonessential workplaces, ABELDent employees are now working from home. Telecommuting is highly encouraged and measures to prevent the spread of the virus are being enforced for at least 14 days. A substantial number of Canadians are unable to work due to the COVID-19 crisis, including dental professionals. Dentists are still -
In Part 1 of this series, the concept of Practice Management by Objectives (PMBO) was introduced. The first two objectives of the methodology were outlined; achieving financial targets and increasing hygiene and treatment plan acceptance. Objectives 3 and 4, growing/retaining your patient base and advancing your scheduling were covered in Part 2 of this series. -
This blog post outlines the ways that SWOT Analysis can be applied to dental offices. See our example for using this business analysis tool for dental practices, and try it for your own office.
In Part 1 of this series, the concept of Practice Management by Objectives (PMBO) was introduced and the first two objectives of the methodology were outlined. Part 2 of this series follows with Objectives 3 and 4. OBJECTIVE 3: GROW AND RETAIN A LOYAL PATIENT BASE For sustained practice growth, it is important to both attract new patients to -
Management by Objectives (MBO), is a well-established method for setting business goals, monitoring performance and achieving desired results. Developed by Peter Drucker decades ago, even today it is still very much in use by businesses. As your dental practice is a business, there is no reason why you cannot benefit from MBO’s guiding principles as well. This blog presents a modified version of MBO specifically for dentistry, which we will correspondingly refer to -
Get in touch with ABELDent to learn more about how you can build an effective, successful patient-centered dental practice that can thrive for years to come.
“Are there other things that dental software should do beyond practice and clinical management?” When asked that question my general response is; “there are other functions available that, with varying degrees of integration, work synergistically with dental practice management software to increase your return on investment – it’s just a matter of deciding what your -
People are at the centre of any healthcare business – both as patients, and as a team of providers delivering care. While technical concerns are common at a time when the dental industry is undergoing massive changes due to improvements in software and technology, one question I’m frequently asked is about the human side of -
When opening a new dental practice, it can feel like there are a million things to plan for and then actually get done. Not only do you have to make sure that your equipment and staffing needs are met, you also need to secure financing, develop your marketing campaign and business plan, implement dental software -
One of the things that makes dentistry such an exciting industry to work in is the fact that, just like the software industry, the field is constantly changing. As new research turns up new information, and new software creates new service possibilities, dentistry continues to evolve to provide patients with better care. This means that -
You’ve probably viewed hundreds of reports by now from your dental practice management software – production totals, collections, receivables, and maybe even a missed appointment list if possible. (In a recent blog, I provided samples of these types of standard reports as well as specific transaction tracking features that are essential for running a well-informed, -
Have you decided to bite the bullet and replace your paper patient charts with electronic ones? Or, have you already done this and are disappointed with the results? First let’s quickly review why it’s still a good decision and then look at what software features are essential to make electronic charting work as smoothly as -
I recently wrote two blogs that highlight specific practice management software features and how to evaluate them for your practice. First, I talked about the importance of having a robust financial ledger system for efficiently managing transactions. Second, I reviewed the need to efficiently identify and manage outstanding treatment that leads to increased productivity and -
The following guest post is from Tyler Willis, founder of Tyler Willis Content Consulting. An accomplished writer and editor, Tyler engages with clients from many industries including higher education, technology and healthcare to produce professional quality content that appears in magazines, online news and blogs. For students preparing for a career in the dental industry, -
Recently I wrote a blog about four main factors to consider when evaluating and purchasing dental software. One of the factors cited was the importance of a vendor’s quality and level of service and support. While writing, this had me thinking back to a time when we were doing a lot of conversions from other -
A dental office manager plays a central role in the smooth functioning of the dental practice. If you want your clinic to succeed, ensure that the position is filled by someone who is passionate about patient care and has the hard skills to make sure that every aspect of clinic business is addressed. But -
Workplace culture: it’s one of those terms that seems vague, but actually plays an incredibly important role in the job satisfaction and work experiences of dental practice employees. Where a workplace culture is healthy and vibrant employees enjoy coming to work, are friendly with their colleagues and rally around each other in trying times to -
A lot of different skill sets are needed to make a dental clinic run smoothly, and successful clinics are usually ones where all of these skill sets work together to provide the best possible patient experience. Administrative staff book appointments, handle patient intake and receive payments. Dental Assistants sterilize instruments, prepare treatment rooms and assist -
We’ve been talking a lot on this blog lately about big picture ideas and how mission statements and value propositions contribute to the success of your dental practice. Today I want to remind readers that it really is people that keep a practice running and, with a focus on the key role of the dental -
I know from experience that few things are as frustrating for dental clinic administrators as when a patient doesn’t show up for their appointment, or cancels at the last minute. Dental clinics run on efficiency, and nothing is more wasteful than having large blocks of time open up during business hours because a patient couldn’t -
Building a great dental practice means putting together the right team of people. I know from my own experience just how difficult this can be: not only do you need to find candidates with the right skills for the job, but you also need to find people who will be a good fit and who -
Two years ago I posted the blog Are you Living the Vision, Mission and Values of your Dental Practice?. Today’s blog expands on the theme and helps you answer that question by proving examples of mission, vision and values statements that you can use for your own practice. Once established, you’ll see how they form -
Think back to when you first decided to you wanted to be a dentist and how you felt when you discovered what education and training was going to be necessary. And, with the rapid pace of change in dentistry today, no doubt you feel the need to continue learning just to keep pace! Why do -