ABELDent Blog - ABELSoft Inc.

ABELDent Blog


Reopening Your Practice’s Doors: Obstacles and Solutions

Reopening Your Practice’s Doors: Obstacles and Solutions


Posted on 5/20/2020 by Angela SpinksAngela Spinks

Resuming regular dental appointments is a big step for everyone involved in your dental practice. All of Canada is in the process of reopening important services. While the processes and timelines differ between provinces and territories, the whole country is moving in the same direction. There are various challenges dental offices have to confront in order to get back up and running. In this blog post, we are discussing some concerns dental professionals share regarding reopening their office for routine appointments, and also providing links to some solutions. 

Resupplying for your reopening 

Dental professionals are facing various challenges ranging from vague and nondescript guidance on reopening to limited PPE. Toronto dentist Natalie Archer addressed the shortage of PPE in a recent article. Many dentists donated a lot of their supplies to hospitals at the height of the health emergency, and are now having difficulties resupplying their own practices. The shortage of personal protective equipment causes delays that are not only detrimental for dental offices, but also patients, many of whom are overdue for their recare appointments. To help healthcare providers with their reopening, a group of organizations set up the Rapid Response Platform to help Canadian providers obtain their necessary PPE for the workplace. 

Reformatting your day 

While keeping your schedule full maximizes your office’s potential, health and safety must be the priority. Some offices are eliminating overlapping appointments, while others are implementing measures that allow for social distancing while still attending to multiple patients in the same time frame.  

ABELDent's Patient Manager

While it is inconvenient, and may result in appointments that are delayed for weeks based on patient availability, these measures are a necessary challenge that practices have to address in reopening. Some ideas for making waiting areas a safer space include asking patients to wait in their car, or taking away complimentary items such as books/magazines to minimize the spread of germs. Different dental offices will have different approaches to social distancing, but implementing the options that work best for your own practice is a great way to make sure protocols are regularly followed. 

There is no doubt that when you reopen your doors, business is not going to be the way that it used to be. While there are many challenges to overcome in terms of reopening, there are also opportunities to find innovative solutions that work for both your team and your patients. Some things that your practice offered in the past may need to be suspended, such as complimentary waiting area items, or walk-in appointments. Making some changes now to protect your team and your patients will help your practice grow and prosper in the future. 


Angela SpinksAngela Spinks
I welcome your feedback. I can be reached at any time at 1-800-267-ABEL (2235) or simply complete the form below and I’ll respond as soon as possible.