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The quickest and easiest way to update multiple patient records with ABELDent

The quickest and easiest way to update multiple patient records with ABELDent

It is critical to keep your patient’s contact information up-to-date, especially since we are heavily reliant on virtual forms of communication that allow coordination from a distance. It can certainly be difficult to keep certain patients or families’ contacts updated, but it is important for your team to always make an effort to make sure contact -

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How your dental practice management software helps your practice reopen

How your dental practice management software helps your practice reopen

Things are rapidly changing in the world of dentistry. There have been multiple changes over the last few months in terms of how care can be provided to patients. With various provinces across Canada in different states of ‘reopening’, we think it is important to discuss dental providers’ options. This week, we want to delve -

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How to use Microsoft Teams in Your Dental Practice

How to use Microsoft Teams in Your Dental Practice

Dental professionals have remained flexible, adaptable, and innovative in recent months in the wake of a global health crisis. Many offices have opted for virtual conferencing to maintain communications with their patients, while others have utilized social media and their website to facilitate conversations via the web. Dental practices have demonstrated the power of remaining -

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3 Reasons an Oral Health Blog Boosts Your Practice

3 Reasons an Oral Health Blog Boosts Your Practice

Health professionals are preparing to reopen to the public, presenting an excellent opportunity for creating informational materials. As you reopen your practice, educating patients on the measures you and your team are taking to ensure everyone’s safety will encourage your patients to come in, as well as dismiss any misinformation that they may have regarding -

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Why Dentists Are Turning to Teledentistry During COVID-19 (Teledentistry Part 1)

Why Dentists Are Turning to Teledentistry During COVID-19 (Teledentistry Part 1)

Dentists worldwide are utilizing various technologies which help facilitate teledentistry during this health crisis. Resources cite that although providers can only do limited exams and treatment planning or virtual consultations, teledentistry maintains patient relations, which is a vital aspect of owning a practice. Teledentistry also provides a way for dentists to work during the worldwide -

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Appointment Scheduling: The Key to Dental Office Productivity

Appointment Scheduling: The Key to Dental Office Productivity

I recently wrote two blogs that highlight specific practice management software features and how to evaluate them for your practice. First, I talked about the importance of having a robust financial ledger system for efficiently managing transactions. Second, I reviewed the need to efficiently identify and manage outstanding treatment that leads to increased productivity and -

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Automated Patient Communication Systems Are All The Rage: How To Find The Right One

Automated Patient Communication Systems Are All The Rage: How To Find The Right One

For good reason, there’s been a recent explosion in the number of dental practices that are using automated patient communication solutions. In short, they save administration time and help boost revenue by sending customized patient messages in a batch via email, text or voicemail. Common messages include appointment notifications, appointment confirmation requests and outstanding treatment -

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Automating Patient Communication for your Dental Practice: A Smart Business Decision

Automating Patient Communication for your Dental Practice: A Smart Business Decision

In recent years, my experience has been that the dental industry has shifted to a more value-based and patient-centered care model. This transition has made improving the patient experience a major focus for many dental practices. Implementing automated communication by way of automated email, texts and patient portals is a great way to achieve this -

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Things Every Dental Receptionist Needs to Know: Part 2

Things Every Dental Receptionist Needs to Know: Part 2

Customer service at your dental practice begins and ends with your receptionist. The receptionist is the first person potential patients will talk to, and is likely the last person they’ll speak with before they leave your office. A good receptionist makes patients feel completely welcomed and at home, transforming patients’ healthcare experience and getting them -

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Satisfied Patients Make Everybody Happy

Satisfied Patients Make Everybody Happy

A few common denominators propel the success of every business: Developing and sticking to a meaningful Unique Value Proposition; Having the right people focus on the right things at the right time; Delivering a customer experience, product or service that is consistent, sustainable and of the highest possible quality. These are just three basic principles -

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