ABELDent Messaging automates the highly repetitious work of communicating with patients about their upcoming appointments. Reduce no-shows and last-minute cancellations and allow patients to communicate when and how it is most convenient for them. Use text or email that each patient prefers. ABELDent Messaging is fully compliant with CASL (Canadian Anti-Spam Legislation). It includes:
- Send custom email messages to keep all patients informed about changing practice information
- Automate appointment notifications and synch appointments to the patient’s calendar
- Automate appointment reminders in advance of scheduled appointments
- Automated confirmation requests that allow patients to confirm in one easy step
- Keep the ABELDent Schedule up to date as patients confirm appointments
- Customize message templates to best suit your practice needs
ABELDent Patient Portal
Recent months have seen an acceleration in online interaction. As people become comfortable with “self-serve” interaction, many begin to prefer it. And some begin to expect it.
ABELDent Patient Portal is a secure patient website (a “Portal”) that allows patients to interact with your practice, where and when they prefer. You choose what you want to allow patients to have access to, and they help your practice by helping themselves. Portal allows patients to:
- View Account Statements online – and print if they want
- View their current financial balance
- Complete and submit a health history
- View and update their demographic information
- View and confirm appointments, or request a change in an appointment
- Schedule a new appointment
- Recommend your practice to a friend
Just wanting everyone there to know how happy our patients are with the PORTAL reminders... we are now considered a cool dental office! The feedback has been spectacular about the email and text reminders and the ease with which they can confirm appointments. Some patients have reported showing these messages to their friends and bragging about their "cool dental office"!! Yay for us!
Kathy, CDA at Dr. K. Robert Lea's office
ABELDent is just one component that helps us to manage this process and create a smooth and relaxed dental experience for both the patient and the parent. The software’s robust scheduling, tracking, education and billing features makes a huge difference in helping us deliver our services in a relaxed and efficient manner.
Dr. Sara Werb
When I used our older system, I was spending way too much time trying to chart. Now that I have ABELDent, it keeps me more organized and focused on treating our patients in the way we would wish to be treated. Switching to ABELDent has had a very positive effect on the practice and the patients we serve. It’s making a huge difference.