Communicating Office Reopening to Your Patients

ABELDent Messaging

ABELDent Messaging automates the highly repetitious work of communicating with patients about their upcoming appointments. Reduce no-shows and last-minute cancellations and allow patients to communicate when and how it is most convenient for them. Use text or email that each patient prefers. ABELDent Messaging is fully compliant with CASL (Canadian Anti-Spam Legislation). It includes:

  • Send custom email messages to keep all patients informed about changing practice information
  • Automate appointment notifications and synch appointments to the patient’s calendar
  • Automate appointment reminders in advance of scheduled appointments
  • Automated confirmation requests that allow patients to confirm in one easy step
  • Keep the ABELDent Schedule up to date as patients confirm appointments
  • Customize message templates to best suit your practice needs

ABELDent Patient Portal

Recent months have seen an acceleration in online interaction. As people become comfortable with “self-serve” interaction, many begin to prefer it. And some begin to expect it.

ABELDent Patient Portal is a secure patient website (a “Portal”) that allows patients to interact with your practice, where and when they prefer. You choose what you want to allow patients to have access to, and they help your practice by helping themselves. Portal allows patients to:

  • View Account Statements online – and print if they want
  • View their current financial balance 
  • Complete and submit a health history
  • View and update their demographic information 
  • View and confirm appointments, or request a change in an appointment
  • Schedule a new appointment
  • Recommend your practice to a friend

To enjoy these benefits please fill in this form, or call 800-267-ABEL (2235).


ABELDent User Satisfaction Ratings

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