How many different software platforms does your dental practice use daily?
Dental offices have a growing number of technologies available to meet practice specific practice needs. Some practices use more of these than others, trying to get the most benefit from each. This approach can sometimes get complicated. For instance, if one or more of the solutions have difficulties, it can lead to having to spend time on the phone with multiple companies while at the same time trying to work through the issues created in the office. Most of all, having many different types of software can result in new problems when one of the solutions is updated without a corresponding change in other software.
A more comprehensive dental software can help to minimize these issues, and often save you money at the same time.
With the digitization of much of our everyday tasks, ransomware poses as huge risk to companies, healthcare providers, and even governments. COVID-19 resulted in even more digitization, and therefore a higher occurrence of cyberattacks. In this post we are expanding on our blog post from April 2020 to provide you with some updated advice on protecting your practice from ransomware.
One of the crucial roles of a healthcare provider is to ensure patient understanding, whether by dissipating false information for patients, or educating and explaining topics to patients. As of 2021, we are growing increasingly reliant on social media platforms and various websites. While our growing connectedness via the Internet fosters an age of understanding, there are also more opportunities for spreading disinformation. Some statistics, tricks, tips, or other forms of media that may initially be harmless can be altered, or flat-out harmful practices can be shared.
As mentioned in previous posts, the COVID-19 pandemic opened the door for increased cyberattacks of all kinds. With many of our interpersonal communications moving online, hackers and criminals are continuously finding new ways to compromise our cybersecurity, and by extension, access our personal information. This problem goes beyond our personal devices, however, as healthcare-providers are a major target due to the valuable information that is kept on file. With countless breaches, ransomware attacks, and lost data, healthcare providers are turning to off-site backup services to ensure their patient and office data is safeguarded from threats.
Practices are incorporating patient-facing solutions because patients can easily interact with dental providers or access resources online. Patient-facing systems are accessible, simple solutions that prove useful for a variety of reasons. For instance, the touchless aspect of online solutions eliminates face-to-face interactions, and by extension, minimizes health concerns caused by COVID-19.
Security professionals, financial advisors, and even government agencies suggest that in 2020, cyberattacks can be more devastating on a business than a natural disaster. If your office faced a cyberattack today, would you have a plan to follow to recover your valuable data?
How well is your website contributing to your practice goals? Is there someone in your practice gathering information and taking action to improve your web presence? Who in your office has time to check data analytics? How would it benefit your dental practice?